Our VIP Design Day Process
Curious how we can get it all done in day?
A perfect, seamless and simple formula
For infusing high level conversion strategy and customised style to allow us to knock the socks of our project together in one day!
01. Say Hello
We get together via Zoom or phone call to have a chat about your projects and your goals for the project. During the meeting, we identify what can be done to initiate or achieve via VIP Day and how many days that you will need to complete your project.
What can be achieved depends on many factors on the day, for example, how quick you can turn around your feedback, how many changes you want to make on the day, whether you end up fully pivoting etc and we’ll have a chat about it on the day.
02. Book Your Design In a Day
Book your the date on my calendar during our meeting, or you can book your date online (please bear in mind that I am often 2-3 weeks booked in advance).
03. Preparation
As soon as you booked and paid the deposit, you will get instant access to my client portal, client worksheet, and the Pinterest mood board challenge. Don’t worry it is really not one of those neverending questionnaires as the idea of the VIP day is to simplify things.
It is important to have all the information that we need prior to the day though so we can get as many things done as we can in a day without all the back and forth.
This will help you to get ready for the intensive day. You will be able to email me with any questions during this time if you have any questions.
04. Kick Off Call
A 45-minute pre Design In a Day kick off call to iron out everything before I start working exclusively for you for a day. We will look at the prep work you need to do to get your project ready and make sure your messaging is on point.
We’ll also discuss your vision for the project, get a clear idea of the most important things you’ll need and to set expectations for the intensive day.
05. Pre Design in a Day Set up
I’ll walk away with the pre-intensive information and prepare everything that needed to be done to ensure we will hit the ground running and we can achieve as much as possible on the day.
06. Design Day
Here is the exciting part!
We will start the day with a kick-off email with estimated check-in times for parts of our process, depending on your priority list. This milestone will help you to plan your day around. You don’t have to sit around all day but it is important that you are able to give me feedback promptly so everything can follow the timeline and we can tick off your priority list as much as we can.
With immediate feedback, instant revisions and time to focus on just your project we never lose sight of your goals.
The nature of Design in a Day is efficiency. I am good at what I do and I’ve created a streamlined and efficient system that allows us to achieve maximum results in minimum time. Remember that the result will depend on all the pre-work that you have done, as well as your feedback, number of revisions and staying on track with your objective.
07. Post Design In a day
- I will hand over your files and/or the keys to your brand spanking new online home and you can start showing it off.
- You can sleep on it and send some tweaks/fixes in the next few days that I can do in one round of revision (up to 1 hour).
- I will be available to answer any questions or to fix any bugs for 1 month after the project date.
- You will have access to complimentary online training and your logins for you to access and add new content or edit existing content.
- I have website care plans available and I can be your website wing woman for an hourly investment if you want me to add anything further.
Frequently Asked Questions
How do you get an entire branding or website built in a day?
When you book your Branding/Website in A Day, you’re booking me to work on your website project for a day, not a set of deliverables.
I have a seamless process, including prep work, discovery and feedback. And my detailed framework for swiftly strategising and creating branding/websites is based on 15 years of experience and hundreds of website projects just like yours.
Your branding/website design day cuts out all inefficiencies. It motivates you to focus and work towards your end goal. However, much will depend on your site’s size and complexity, and your prompt feedback on the day. If your site is larger than 4 pages or you’d like more revisions, we can book another day or half-day to get your website over the finish line.
What type of info/materials do I need to prepare beforehand?
You can help us maximise our time together by completing all the prep work in advance. I send a guide and content planner for you to upload before your Design Day, and you’ll need to prepare:
- All images
- All text
- Social media account links
- Branding assets
- Website domain details
- Website hosting details
How available do I need to be on the day?
This is a real-time process and you’ll see your website taking shape before your eyes. You’ll need to be virtually available on the day and make quick decisions on the drafts I send you. The quicker you respond, the faster I’ll be able to keep working.
You don’t have to sit around all day but it is important that you are able to give me feedback promptly so everything can follow the timeline and we can tick off your priority list as much as we can.
While it is a very collaborative process, it is NOT an in-person or zoom intensive.
Can you guarantee exactly what I'll get at the end of the day
When you book with me, you’re getting a dedicated day, not a fixed set of deliverables. If I promised deliverables I wouldn’t be able to consider all your feedback and change requests. Meaning you could potentially end up with something you’re not 100% happy with.
However, I structure the prep work so we have everything we need at our fingertips on design day. The better you’re able to complete this work and communicate with me on the day, the more I’ll be able to create for you.
What happens if we need more time to finalise the design?
Before booking with me, we chat about what’s possible. The amount of work I’m able to complete in a day depends on the complexity of your project, your swift feedback and commitment on the day.
If you have a list of design tasks that we don’t get through, you can book an extra day or half-day so we can tick everything off your design wish list.
What if I need time to think about it?
What if something comes up that day?
I get it. Life happens. That’s why as a one-time courtesy, you can reschedule your Design Day at least 7 days prior with written notice. The new date must fall within 90 days of your original purchase. To reschedule within 7 days or if you have already rescheduled once, I charge a 25% rescheduling fee. If you don’t reschedule your Design Day within 1 week of cancellation, your project will be cancelled and you’ll be asked to rebook a new day at full price (see my T&Cs for more details).
No refunds are available from the time of booking.
How can the work be good quality if it’s done so fast?
Will it be overwhelming?
Will I be able to update the website myself later?
Will you be available for support when my website is finished?
You’ll also have 30 days of post-design support via email.
Lastly, you can opt for a monthly care plan where I provide all theme/plugin licenses, updates and daily back-ups to make sure your website is always in tip top shape.
Do I need to commit to you for ongoing maintenance?
You don’t. But I will say this – it is the path to peace of mind. With an ongoing care plan you can trust your website is online and operational, with up-to-date software and security against unwelcome attacks.
Don’t want to opt for a care plan? No worries. I’ll send through your website’s owner manuals so you can keep track of all the important details. But you will need to set up your own hosting, buy your theme and plugin licenses and keep on top of important updates.
What website platforms do you use?
Will my website work across all screen sizes?
Yes, I make sure your website functions well on all screen sizes. I’ll also submit your new site to the search engines (like Google and Bing) to make sure your site is found and indexed. You get 30 days post-VIP-Day support where I’ll closely monitor your site, check how it’s functioning and make sure everything is working properly. And if you find any bugs, just tell me and I’ll sort them out!