Looking  After Your Investment

WITH OUR WORDPRESS MAINTENANCE CARE PLANS

Your website is your 24-hour salesman for your business and service/products, so it is important to look after it. 

As technology evolves, website software is constantly being updated to make it more secure, faster and more visible to search engines.

Just like your smartphone and computer software needs updating, so does your website  More importantly, though, your website is a crucial part of your business and therefore requires extra care to make sure it continues to perform its functions.

Having your website up to date means a peace of mind that all software is up to date, secure against any unwelcome attacks and that it is actually online and operational for your customers and users.

These care plans are specifically designed for our Website clients. Please get in touch if you are not our website clients but would like to take this advantage.

 

Comprehensive Care Plan

AUD99/Month
  • WordPress training video
  • Regular WordPress and security update
  • Weekly Database Backup
  •  Monthly Spam & revisions cleanup
  •  Monthly Database optimisation
  •  Premium Plugin Updates (for Theme, Back up Buddy + all other purchased by us, excluding plugins required for special features
  •  60 Minutes trouble shooting & minor updates (updating menu, images,  or installing plugins within the dedicated time)
  •  Discount development, training and support $90/hour (can be used for Shopify/BigCommerce maintenance)
  •  Monthly Report
  •  Downtime monitoring
  •  Woocommerce + Membership core updates
  •  Cancel anytime

Frequently Asked Questions

Can we cancel anytime
Yep! Request a cancellation via email to [email protected] and we will immediately stop the next payment.

Please note that once you cancel your careplan, you are responsible for the security and updates.  We are no longer available to take ad-hoc troubleshooting for changes not made by Lollipop Creative Studio.

 

 

What can we use for our dedicated support time?
You can make requests for changes such as:

  • Bug fixes
  • Performance improvements
  • Content updates
  • Design updates

If you have other tasks in your mind that might require more than your time, we will submit a quote separately on a discounted rate for you to approve.

Does the monthly time rollover?
The monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover.

You can take comfort in the fact that we will schedule your request within 24 hours after you contact us.

What happens if my website goes down or hacked?
We can’t guarantee that it won’t happen, however, the purpose of the care plans is to minimise the chance of it being down or hacked.

In case this happens, we will be right by your side to communicate with your web hosting on your behalf.

We will also assist in restoration and clean up with one of our backups.

READY To Design the brand that you love?

Our free workbook will help you to better understand your brand and what you’re trying to achieve, so you can attract more of your ideal customers who love everything about you.

DESIGN THE BRAND THAT YOU LOVE

Download our free workbook and attract more of your ideal customers who love everything about you. This workbook will help to get clarity about your brand and where you want to take it to.

 

 

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