Looking After Your Investment
WITH OUR WORDPRESS MAINTENANCE CARE PLANS
Your website is your 24-hour salesman for your business and service/products, so it is important to look after it.
As technology evolves, website software is constantly being updated to make it more secure, faster and more visible to search engines.
Just like your smartphone and computer software needs updating, so does your website More importantly, though, your website is a crucial part of your business and therefore requires extra care to make sure it continues to perform its functions.
Having your website up to date means a peace of mind that all software is up to date, secure against any unwelcome attacks and that it is actually online and operational for your customers and users.
These care plans are specifically designed for our Website clients. Please get in touch if you are not our website clients but would like to take this advantage.
Wordpress Care Plan
- WordPress training video
- Regular WordPress and security update
- Weekly Database Backup
- Monthly Spam & revisions cleanup
- Monthly Database optimisation
- Premium Plugin Updates (for Theme, Back up Buddy + all other purchased by us, excluding plugins required for special features)
- 30
Minutes trouble shooting & minor updates (updating menu, images, or installing plugins within the dedicated time - Discount development, training and support $90/hour
- Cancel anytime
Comprehensive Care Plan
- WordPress training video
- Regular WordPress and security update
- Weekly Database Backup
- Monthly Spam & revisions cleanup
- Monthly Database optimisation
- Premium Plugin Updates (for Theme, Back up Buddy + all other purchased by us, excluding plugins required for special features
- 60
Minutes trouble shooting & minor updates (updating menu, images, or installing plugins within the dedicated time) - Discount development, training and support $90/hour (can be used for Shopify/BigCommerce maintenance)
- Monthly Report
- Downtime monitoring
- Woocommerce + Membership core updates
- Cancel anytime
Frequently Asked Questions
Can we cancel anytime
Please note that once you cancel your careplan, you are responsible for the security and updates. We are no longer available to take ad-hoc troubleshooting for changes not made by Lollipop Creative Studio.
What can we use for our dedicated support time?
- Bug fixes
- Performance improvements
- Content updates
- Design updates
If you have other tasks in your mind that might require more than your time, we will submit a quote separately on a discounted rate for you to approve.
Does the monthly time rollover?
You can take comfort in the fact that we will schedule your request within 24 hours after you contact us.
What happens if my website goes down or hacked?
In case this happens, we will be right by your side to communicate with your web hosting on your behalf.
We will also assist in restoration and clean up with one of our backups.
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